Reporting
We believe you should have information at your fingertips. With no limit to the number of custom dashboards and report automation we put you in control of your contact centre any time of the day from anywhere in the world.
We believe you should have information at your fingertips. With no limit to the number of custom dashboards and report automation we put you in control of your contact centre any time of the day from anywhere in the world.
Our comprehensive suite of reports gives you the insight in to your contact centre to make those important decisions. You can drill down on anything from Agent and Campaign performance to your most productive times of the day.
Pull reports in just seconds. Not sure what report you need to see, our preview is always there to give you a snapshot of the report content.
Have your regular reports emailed at specified times saving time and human error. Set up in just minutes the scheduled report will continue to the end of time.
In the unlikely event we don’t have a report that meets your needs we can create custom reports to your unique specification.
Our reports are pulled from clustered stats making them lightning fast and not putting any load on the system